"Four-in-one" service system
CIMC adheres to the service concept of "customer first" and fulfills the solemn promise of "guaranteeing trouble-free operation" to our customers, relying on our enterprise and working together with CIMC's franchised service stations and OEM parts suppliers (suppliers of accessories) to provide a full range of star services to CIMC customers, forming a four-in-one customer service system chain and successively launch eight strong measures.
Implemented 24 hours a day, 7 days a week Service Hotline: +86-400-700-1357
Provide a one-year 100,000 km warranty service.
With a complete service network, we carry out regular on-site inspection and maintenance for major customers, and provide services to customers in the Pearl River 3 Delta region within 24 hours.
Hold regular operation training and provide complete use and maintenance manuals to ensure scientific and rational use of vehicles.
Set up a spare parts warehouse, and deliver original spare parts to customers in a timely manner at the best price in the market.